Successful recruitment isn’t just about getting a bum on a seat.
It has to work for both the employer and the job seeker at ALL points during the recruitment process.
We’ve been recruiting into the Business Travel and Travel Technology space at Urbanberry Recruitment for the past nine years. Our whole focus is on the entire recruitment journey with us in the middle keeping the wheels turning!
One thing we’ll continue to talk about is WHY recruitment shouldn’t be considered a rush job or a low priority task for any employer. And how both the employer and job seeker have a responsibility to have better conversations, more transparency and less focus on a CV alone. Hiring is a complex and responsible decision – these are lives and businesses that are affected!
Why matching a CV to a job description simply isn’t enough.
Employer: “Ah yes, we can see she’s had 5 years experience in what we’d call “proper” Account Management. But we’re looking for 10 years so it’s a no”.
We get that every hiring manager has a wish list of the kind of person they want to employ. But honestly? If you limit yourself to what someone writes on a piece of paper, you’re hiring for past performance rather than potential.
2. The importance of sharing company culture and understanding team dynamics.
Whenever we take a job brief on we don’t only want to know about the day-to-day of that role. We want to know about the team it sits in, the people they’ll be working with, the structure and hierarchy of the company… and oh, what it’s really like to work there.
The more honest our clients are about their business (including the pro’s and con’s), the more we can be sure to communicate that with prospective employee’s. That way, they can make an informed choice as to whether it’s the place for them saving everyone time, money and that annoyance that comes when someone leaves after a short period of time saying “it’s not the right fit for them”.
3. Better conversations upfront can prevent problems down the line.
This one goes across both job seekers and employers. Our goal as recruiters is to continue the flow of conversation between both parties with each side being truthful about their thoughts and feelings throughout the recruitment process. We can navigate potential pitfalls, let everyone know exactly where they stand at all times and keep up engagement, enthusiasm and positivity surrounding the role.
When we struggle to do this because the Hiring Manager is too busy to talk to us or the candidate withholds important information… there’s a risk that the whole thing will fall apart and no one gets what they want.
At Urbanberry, we think the best recruitment happens when both sides feel listened to, understood and confident they're making the right move. Because getting someone through the door is one thing. But getting the right person through the door, for the right reasons, is quite another.
As specialist recruiters in business travel and travel technology, we help employers look beyond the CV to find people who genuinely fit their business, their team and their long-term goals.

