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Rail Consultant

Rail Consultant

  • Location

    London

  • Sector:

    Rail

  • Job type:

    Permanent

  • Salary:

    £Excellent + Benefits

  • Contact:

    Caroline

  • Contact email:

    caroline@urbanberry.co.uk

  • Salary high:

    0

  • Salary low:

    0

  • Job ref:

    CW253

  • Published:

    8 months ago

  • Expiry date:

    2019-12-21

  • Startdate:

    ASAP

  • Consultant:

    #

We’re pleased to be recruiting for one of our fantastic clients based in the City of London who require a Business Travel Rail Consultant to join their team.

 

Our client is renown in the business travel industry for providing a seamless travel service to their corporate travellers. They are seeking a Business Travel Rail Consultant who can step in to a role where service levels are hugely important and who can work well with other departments to ensure a totally perfect corporate travel itinerary.

 

Based in a stunning office in a location easily accessible from Farringdon and surrounding stations, the successful Business Travel Rail Consultant will:

 

Process all rail travel requests from corporate travellers in a timely fashion meeting Service Level Agreements

Maintain a high level of rapport between yourself and the client either via email or phone

Research and quote required journeys using travel specific software (Evolvi)

Suggest alternatives to clients when the preferred option isn’t available, or, there is a more cost effective journey that could be taken
Book Eurostar journeys

Work with the clients travel policy and guidelines
Complete all administrative duties connected to the role including refunds and exchanges

 

We’re looking for the perfect Rail Consultant to be knowledgeable, a real team player and of course, always be looking to achieve 100% customers satisfaction. If you can demonstrate the below on your CV we’d love to hear from you!

Ideally Rail Consultant experience in a business travel environment
An excellent knowledge of UK geography
Experience with UK Rail refunds and exchanges

Evolvi experience would be highly desirable but other rail booking systems may be considered
Excellent communication and organisational skills

Capable of working in a busy and demanding environment
Excellent attention to detail

 

Our client offers all their staff a generous basic salary plus access to one of the best benefits package on the market. If you’re interested in becoming part of a prestigious travel management company then please send your CV and we’ll be in touch for a confidential chat!